This week a customer called me trying to upgrade his ESXi 5 hosts to ESXi 5.1 using a Dell customized ISO file trough Update Manager. Upon attempting this however, Update Manager showed error Software or system configuration of host esx.domain.local is incompatible. I immediately spotted this and clicked for details: Strangely enough the vSphere client can […]
VMware ESXi VM randomly inaccessible using QNAP NFS
Today I had a customer who seemingly at random times lost connections to their QNAP NFS datastore. This only happend at night however. This is what they saw in the vSphere client: They could browse the datastore without issues and the VM worked fine if they removed it from inventory and re-added it again. Since […]
Delegate permissions on My VMware site
Today I had to open a support case on behalf of a customer with VMware. When you call VMware to open the case they will request your customer number. Now when they say YOUR customer number they mean it. They are not asking for my customers customer number, but instead my own unique customer number. What […]
Unable to remotely connect to new Microsoft SQL server
I rarely do configuration of Microsoft SQL server, as usually someone else will already have installed and configured it before I arrive. Yesterday however, I arrived at a customer with a new Microsoft Small Business Server SQL server. The installation wizard has been completed but nothing else. I tried to connect using SQL Management Studio […]
Dell ESXi PSOD LINT1 motherboard interrupt
Last week a customer encountered purple screen of death on their ESXi 5 installation on Dell hardware. Here is a screenshot of the error: After some research I ended up on Brian Wuchner‘s blog who suggested to diable the following two settings in the server BIOS: After disabling these two settings and rebooting the server the PSOD […]
Windows Server 2008 – PING: transmit failed. General failure
Today I had a customer who suffered from a power failure on one of their servers. After powering it on again they experienced a myriad of issues. Most of them were quickly fixed but they could not get the network to work correctly. It could not retrieve any DHCP information, could not ping anything on […]
VMware vSphere CLI missing libxml2.dll
Today a customer called reporting unable to install the EqualLogic MEM module for VMware using vSphere CLI. He recieved the following error: The program can’t start because libxml2.dll is missing from your computer. Try reinstalling the program to fix this problem. A search on his computer revealed that the file was in fact installed together with vSphere […]
VMware ESXi 5 unable to vMotion with error 0xbad0060
Yesterday I was at a customer who complained his VMware ESXi 5.0 Update 1 environment was unable to vMotion between servers. He saw two different error messages: A general system error occurred: Failed to initialize migration at source. Error 0xbad0060. Necessary module isn’t loaded – and – A general system error occurred: The VMotion failed because […]
Veeam troubleshooting: Failed to retrieve updated or changed rows from table ReportSessionView
Today I encountered two error messages from Veeam after setting up a new VMware vCenter and changing the Veeam Backup & Replication jobs to the new vCenter/Cluster. The errors did not appear until the actual backup job was started though. First error “Failed to retrieve updated or changed rows from the table ReportSessionView. USN: 0 […]
VMware vCenter SQL express database full? How to #fixit!
Last week I had a customer running on a SQL express database with a 10 GB upper limit. The customer called us in because the vCenter service was crashing almost daily. Upon inspecting the event log I saw the following: Source MSSQL$SQLEXPRESS Event 1105 Could not allocate space for object ‘dbo.VPX_TEMPTABLE0’ in database ‘VIM_vCenter’ because […]