Today a customer called me up. He had two EqualLogic units setup with replication from one to the other.
After setting this up and verifying replication worked as expected he started to recieve e-mails like this:
[ID: 4.18] Schedule <name of schedule> for volume <name of volume> has fewer than expected replicas. Expected 1, but the volume only has 0.
Condition already generated an e-mail message. If the condition persists, additional messages will be sent approximately every 6 hours.
I checked everything on both members but from what I could see the configuration and replication worked great.
Since the SAN Headquarters installation was fairly new (2.5.0.6470) I did not expect to find a newer version of SAN Headquarters to be released, but 2.6 was just released!
Inside the Fix list I found:
The number of replicas SANHQ displays was occasionally one less than the keepcount, which caused a false Collection Schedule Keep Count alert.
Aha! This matches exactly up with the behavior we are seeing.
After an update to 2.6 the issue was finally fixed!
If you are unable to upgrade right now, you can instead disable the e-mail warning:
The alert is named Schedule Keep Count Alert.
As always, if this helped you PLEASE PLEASE leave a comment! 🙂